Refund policy

Return Policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, please contact us at hasan@aynaxtech.com. Please do not send any items back before your return request has been approved. Items sent back without first requesting and receiving return approval will not be accepted.

Return Shipping

Customers are responsible for all return shipping costs. We do not provide prepaid return shipping labels unless the return is due to an error on our part, such as receiving the wrong item or receiving an item that arrived damaged.

The original shipping cost, if any, is non-refundable unless the return is due to an error on our part.

Once your return is approved, we’ll provide you with instructions on where and how to send your package.

You can always contact us at hasan@aynaxtech.com if you have any questions about our return policy.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.