Sony Playstation PS5 DualShock 5 Controller Type C USB Charging Socket Port charging interface TYPE-C power hole

Sony Playstation PS5 DualShock 5 Controller Type C USB Charging Socket Port charging interface TYPE-C power hole

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SHIPPING INFORMATION

Shipping & Information

  • Orders are processed and shipped within 1–2 business days.
  • We offer free shipping on all orders over $75.

If you have any questions about your order, please contact our support team and we will be happy to help.

RETURNS & REFUNDS

We accept returns within 14 days of delivery.

To be eligible for a return:

  • The item must be in the same condition as received.
  • The item must be returned with the original packaging.
  • The customer is responsible for return shipping costs.

Once we receive and inspect the returned item, we will issue a store credit for the purchase amount. Store credit can be used for future purchases in our store.

If you have any questions about returns or refunds, please contact our support team for assistance.

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Frequently Asked Question

How does the mail-in repair service work?

After placing your request, you receive a kit or instructions to safely pack your device. Ship it to us, our technicians repair it, test it, and send it back to you.

How long does a repair usually take?

Most repairs are completed within 1–3 business days after we receive your device. Complex issues may take slightly longer.

Do you provide a free shipping kit?

Yes, we offer a free mail-in kit with packaging guidance so your device arrives safely.

What devices do you repair?

We repair consoles, controllers, gaming accessories, and selected electronics. Contact us if you’re unsure about your device.

Will my data be safe?

Yes. We respect your privacy and do not access personal data unless required for testing—and only with your permission.

Do you use genuine or high-quality parts?

We use high-quality replacement parts that meet strict performance standards.

Is there a warranty on repairs?

Yes, most repairs include a limited warranty covering the replaced parts and workmanship.

What if my device cannot be repaired?

If a repair isn’t possible, we’ll inform you and discuss options before proceeding with any charges.

How can I track my repair status?

You’ll receive updates by email or message, including shipping and return tracking details.

Do you offer urgent or priority repairs?

Yes, priority service may be available for an additional fee depending on the repair type.